The Heart of England Forest Limited
Terms & Conditions
Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you enter into any transaction with The Heart of England Forest Limited trading as “The Heart of England Forest Project” (hereinafter ‘the Charity’, ‘we’ or ‘us’)
- The Charity does own a large number of acres of land and this owned land is being added to on a regular basis. Not all the land on which the Charity plants trees is owned by the Charity. The Charity does not guarantee the purchase of any specified amount of land in any one year.
- The Mission of the Charity is “the Plantation, re-plantation, conservation, protection, preservation, restoration and re-establishment of trees for the benefit of the public, together with the education of the public by the promulgation of knowledge and appreciation of trees”.
As well as receiving general donations the Charity offers several services relating to its charitable aims which are to plant and preserve a large native forest in the heart of England (‘Aims and Objectives’), such services being:-
- Planting a single tree.
- Planting a copse.
- Planting a wood.
- Naming woods.
- Dedicating and sponsoring trees and tree planting.
- Providing Plaques, Posts and Benches.
- Providing a living memorial for a significant occasion, such as a birth, marriage, or loss of a loved one (hereinafter together with general donations shall be referred to as the ‘Services’).
- Working with individuals and companies to positively effect the environment generally and specifically to reduce the carbon footprint of such individuals and companies.
- To promote countryside pursuits generally and specifically to promote all manner of woodland crafts.
The terms and conditions set out below (the ‘Conditions’) apply to the Services you request of the Charity.
- Donations to the Charity can be made via our website www.heartofenglandforest.com. You will receive a receipt that can be used to claim gift aid in your personal tax return (if you are a UK taxpayer).
- The Charity will use the general donations to fulfill its Aims and Objectives.
- The Charity cannot refund any donations that it receives.
Location and general information
- We do not and cannot guarantee that the requested Services will be met fully by the Charity, but we will reasonably endeavour to ensure that they are. Until you receive an e-mail from the Charity confirming your requested Services they are not guaranteed.
- Please note that on the very rare occasion that a wood is no longer available, we will work with you to find the best possible alternative.
- A small number of our woods are not available for dedication.
- Each wood is unique – there is no such thing as a standard wood as the number of trees in dedicated areas will vary from wood to wood, from young woodland to old, from wood pasture to ancient forest. Woodland is a dynamic growing environment and therefore over time the woodland environment in a dedicated area may change.
- The term ‘forever’ as used in our marketing material is taken to mean for as long as the wood is owned by and/or managed by the Charity. However, except for unforeseen circumstances (including but not limited to compulsory purchase or change of law which affects the duration of ownership of the woods), the Charity intends to (but does not guarantee) to keep its woods ‘forever’.
Plaques, Posts, Benches and Signage
- Our woodland managers take great care to choose the most appropriate woods and locations within those woods for positioning benches and posts; taking into account views, distance from car park or entrance, and any safety factors. Though your opinion on the positioning of a bench or post is taken into account, the Charity has the final say over where benches and posts are located.
Materials & Design of Plaques, Posts, Benches and Signage
- Whilst the Charity will use its reasonable endeavour to supply the product of your choice, we cannot guarantee this as our estate management team and contractors may, based on their in-depth knowledge of a wood’s terrain, substitute an appropriate design. We will inform you in good time should that decision be made and we will be happy to discuss the alternatives with you.
Manufacture & Installation
Installing a plaque, post, bench or signage is subject to numerous factors. You should be aware the installation of the product will be done in a timely fashion but the timing is not guaranteed.
- The Charity relies on sub-contractors to manufacture the plaque, post, bench, or signage and deliver them to our woods. Whilst we will use our reasonable endeavour to provide a good service on our woodland dedication orders, and meet the advised deadlines, occasionally circumstances outside our control have an impact on the service we provide. The Charity will not be liable for any loss or damage arising out of an event or events beyond its reasonable control. On our part, however, we assure you we will work with our suppliers and/or contractors to help ensure that we can obtain the best outcome in any set of circumstances.
- If you wish to make any changes to your order after it has been completed and these involve costs to the Charity, these costs will be passed on to you – unless the changes were necessary because of errors made by the Charity or a third party appointed by us.
- Wording provided for certificates and plaques should not be contentious or likely to insult or defame the Charity and/or any third party. The Charity has the final say over any wording deemed inappropriate and our decision is binding.
- Charity dedications should not be used by another organisation or company to carbon or carbon sequestration of their own products or those of their customers or suppliers unless they have obtained written permission and agreement to the wording from the Charity and will need to comply with any additional terms and conditions notified in writing by the Charity.
- When taking out a woodland dedication, the individual or company dedicating is in no way purchasing any part of any wood. They do not own the area they dedicate and can make no claim on it other than it is dedicated in the name of their choice. The areas dedicated may be open to any member of the public to walk in freely; its use and enjoyment may not be restricted in any way. Other than the presence of benches and posts in dedicated woods, there will be nothing in the wood to indicate that a particular area has been dedicated. In the case of benches, plaques, posts and signage donors/fund holders and contributors are making their donation to enable the Charity to place such at a given site. As thanks, the bench, plaque, post or signage is dedicated to the donor/fund holder’s event or named dedicatee.
Loss or Damage
- Precautions are taken to minimise the risk of theft or vandalism. In the event of loss through wilful damage, or natural events such as storms, floods or fire, the Charity will endeavour to replace the bench, plaque, post or signage, once without charge.
- If loss or damage occurs a second time the Charity reserves the right to move the plaque, post, bench or signage to a potentially safer location and may request a contribution to cover the cost of replacement.
- Any subsequent replacement will be at the donor/donor family’s request, risk and expense. Plaques, posts, benches and signage reaching the end of their life through natural decay may not be replaced unless specially requested, and a replacement charge will be made.
- Each certificate pack is unique. It contains a map and certificate for your planting, dedication or sponsorship, plus an information sheet on the chosen tree or wood, and an appropriate photograph (but not for single trees). Please therefore allow up to 8 weeks from receipt of your order confirmation before expecting delivery of your pack.
- Typically, only one certificate is supplied, but should duplicates be required, the Charity reserves the right to ask for a further donation to cover the cost of printing and postage.
- If you wish to change any aspect of the certificate once it has been printed, which requires an edited re-print, then you will be charged for that re-print. This charge will take into account the paper and printing costs, administration costs, and the postage and packing involved. There will be no charge however if the fault is ours.
- In general, the packs will be sent to one person at one address only. It will be their responsibility for posting off any additional pack information such as extra dedication certificates to anyone else they nominate to receive them.
- On the rare occasion that a photograph of your woodland is not available, we reserve the right to substitute it for a photograph of typical species to be found on site.
- No formal ceremonies connected with your dedication are allowed in any of our woods, whatever the occasion, unless the Charity confirms its agreement of such an event in writing.
Please do not:
- Disturb the ground in any way
- Hold a formal ceremony
- Plant anything such as trees, shrubs or bulbs
- Leave any marker behind in the wood – for example, no memorial stone, casket, paper or plastic wrapping
- Cause disturbance or harm to any flora or fauna.
- The Charity accepts no legal liability for any mistakes or inefficiencies made by Charity staff or their contractors over any aspect of a woodland dedication, However, the Charity shall ensure that any problems arising from error or inefficiency by the Charity are, as far as is possible, given priority to ensure that a satisfactory outcome is reached quickly and effectively.
- Except in respect of death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or breach of statutory duty or any other liability which cannot be excluded or limited under law, we will not be liable for any loss of profit or any indirect special or consequential loss, damage, costs, expenses or other claims, which arise out of our failure to comply with these Conditions.
- These Conditions will be governed by and construed in accordance with English Law and any dispute or claim arising out of or in connection with such Conditions will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
- We reserve the right to change these Conditions from time to time to reflect changes in market conditions that affect the Charity, changes in relevant laws and regulatory requirements.