Coronavirus FAQs - The Heart of England Forest

Coronavirus FAQs

Visiting the Forest

1. Why haven’t you closed the Forest?

Currently the Heart of England Forest remains open for the benefit of physical and mental health. Public movements are now limited but include one form of exercise a day (not in groups other than households). The public and permissive footpaths across our 7,000 acres of Forest are a great place to get out walking whilst observing social distancing.

Social distancing advice to use the Forest safely

We urge visitors to please follow the Government guidance for everyone in the UK in order to protect older people and those in vulnerable groups, which can be found on the Government website.

We will continue to monitor the situation and will put appropriate measures in place to safeguard our visitors in response to updated Government Guidance.

2. Are the car parks open?

Yes, the Forest car parks are open from 8am – 5pm (until end March) and from 8am – 9pm (from 1st April – end September). We are working hard to keep our staff team and the public safe, so please vacate the car parks before closing time to enable our staff to lock them on time, without having to come into contact with anyone.

3. How do I contact the Heart of England Forest team?

If you have an urgent query you can contact the team on info@hoef.co.uk

Events

4. Are you cancelling your events?

We have cancelled all events until the end of May in line with Government advice. Decisions on events planned for June onwards will be made in due course.

5. I’ve booked tickets for an event, are you offering refunds? 

We are offering a full or partial refund for all ticket purchases, but also the option to gift the ticket money to the charity as a donation rather than receiving a refund. We are getting in touch with everyone that has booked tickets for events.

These are challenging times for all and being unable to hold fundraising events will have an impact on the work the charity is doing planting and protecting native woodland and creating wildlife habitats and places for people to enjoy. We recognise these are difficult times financially for many people, not just charities such as ours, but if you are able to consider donating your ticket money to help us create tomorrow’s great native woodland then it would be very much appreciated.

Volunteering

6. Can I still volunteer?

Our regular volunteering activities in the Forest have been temporarily suspended, but we have developed a microvolunteering solution; a menu of activities volunteers can undertake at home to continue their vital support even whilst self-isolating. These are different to our usual volunteering tasks, but will still make a real difference to our work.

Forest supporters

7. I’m a Friend of the Forest, will I continue to receive my supporter magazine?

Friends of the Forest will continue to receive their magazine and are able to use their parking permit in all Forest car parks. The ongoing support of our Friends has never been more vital to enable us to continue creating and conserving the Forest, so thank you very much for your support.

8. Can I still dedicate a tree in the Forest?

Yes, you can still dedicate trees in the Forest and by doing so you are supporting our important work creating tomorrow’s great native woodland, at a time when our fundraising options are very limited. Find out about tree dedications here.

Changes due to coronavirus

The severity of the coronavirus situation has necessitated lots of changes to our normal activities, but as a charity all about planting trees and new life, we are remaining positive and working to deliver other opportunities to help our supporters engage with us in new and different ways. Read more.

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